CONTENTS
Abbreviations
Foreword
Preface
Learning Objectives
Key Concepts
1 Introduction
2 Defining L&D
2.1 Learning
2 Training
2.3 Development and Education
2.4 Instruction and Teaching
2.5 Human Resource Development and Workplace Learning
Case Study 1: L&D in PwC
3 The Historical Evolution of L&D in Organisations
3.1 The Emergence of the Classroom and Structured On-the-job Training
3.2 eLearning and Digitisation
3.3 Blended Learning
3.4 Social Learning
3.5 Personalised Learning
4 The Context of L&D
4.1 The External Context of L&D
Case Study 2: L&D and the Gig Economy
4.2 The Changing Organisational Context
4.3 Changes in Perspectives on Managing People
5 Defining Strategic L&D
5.1 Strategic L&D: Approach and Philosophy
5.2 The Case for Investment in Strategic L&D
Critical Reflection 1
Critical Reflection 2
Best Available Evidence to Inform Practice
Conclusion
Summary
Review Questions
Strategic L&D in Action
Case Study 3: Investing in the Development of Employees: Amazon, Google, Dell and Intel
Further Reading
Bibliography
About the Authors
Other Titles in this Series